Diploma of Leadership and Management

Empower your Career
Empower your Life 
Empower your Future.

* Suitable for candidates who are working or have access to a workplace environment.

Build on your current skills or further develop your knowledge with this Management Business Course that gives you the confidence to take your career to the next level.

Academy of Global Business Training is proud to offer the BSB50420- DIPLOMA of LEADERSHIP and MANAGEMENT as an online Business Training qualification.

The program provides learners with skills and knowledge relating to management of people and strategy. This include general management skills combined with a vast array of skills used to develop a sound understanding of business requirements in today’s competitive environment. If you have middle line management personnel responsible for primary business functions, this is the course for them.

Learners will be empowered by this course and be equipped to lead and manage a small business or key areas within a large organization. Learners will gain a nationally recognised qualification in the BSB50420- DIPLOMA of LEADERSHIP and MANAGEMENT.  Click here for your Course Brochure


Copy to (C3)Call Using (C3)

Course Details
National Code BSB50420
Course duration Max 12 months
Delivery mode Online
Assessments Questions, case studies, E Portfolio of evidence and assignments
Associated With    



Copy to (C3)Call Using (C3)

Month 1
  Manage Quality Customer Service
Month 1 Session 1: Plan to meet internal & external customer requirements
Session 2: Ensure delivery of quality products and services
Session 3: Monitor, adjust and review customer service
Month 2
  Manage Recruitment Selection& Induction Processes
Month 2 Session 1: Develop recruitment, selection & induction policies and procedures
Session 2: Recruit and select staff
Session 3: Manage staff induction
Month 3
  Undertake project work
  Session 1: Define project
Session 2: Develop project plan
Session 3: Administer and monitor project
Session 4: Finalise project
Session 5: Review project
Month 4
  Manage People Performance
  Session 1: Allocate work
Session 2: Assess performance
Session 3: Provide feedback
Session 4: Manage follow up
Month 5
 Lead and manage team effectiveness
  Session 1: Establish team performance plan
Session 2: Develop and facilitate team cohesion
Session 3: Facilitate teamwork
Session 4: Liaise with stakeholders
Month 6
  Manage Personal Work Priorities And Professional Development
  Session 1: Establish personal work goals
Session 2: Set and meet own work priorities
Session 3: Develop and maintain professional competence
Month 7
  Manage Operational Plan
  Session 1: Develop operational plan
Session 2: Plan and manage resource acquisition
Session 3: Monitor and review operational performance
Month 8
  Manage risk
  Session 1: Establish risk context
Session 2: Identify risks
Session 3: Analyse risks
Session 3: Select and implement treatments
Month 9
 Develop and use emotional intelligence
  Session 1: Identify the impact of own emotions on others in the workplace
Session 2: Recognise and appreciate the emotional strengths and weaknesses of others
Session 3: Promote the development of emotional intelligence in others
Session 4: Utilise emotional intelligence to maximise team outcomes
Month 10
  Lead and manage effective workplace relationships
  Session 1: Manage ideas and information
Session 2: Establish systems to develop trust and confidence
Session 3: Manage the development and maintenance of networks and relationships
Session 3: Manage difficulties to achieve positive outcomes
Month 11
  Interpret market trends and developments 
  Session 1: Interpret trends and market developments
Session 2: Analyse qualitative results
Session 3: Report on market data
Month 12
  Forecast international market and business needs 
  Session 1: Collect market intelligence
Session 2: Review current business performance and capability
Session 3: Evaluate the specific market
Session 4: Document how business can meet current and emerging needs of the target market


Copy to (C3)Call Using (C3)

Entry requirements

It is essential that you undergo a Pre-Enrolment discussion with one of our Engagement Officers to ensure qualification suitability


Minimum education

  • School Certificate or equivalent OR
  • relevant qualification OR
  • relevant vocational experience.

Minimum age

Minimum age is 15. If you are under 18 your application must be signed by a parent or guardian.

Computer requirements

Students must have access to a computer/ laptop and a broadband internet connection.


Upon enrollment, you will be allocated your own Global Business Trainer email which will provide you access to our Learning Management System  and access to all of the multichannel virtual applications APPs.  Our Partnership with Google Education allows for multi communications points, 'docs' and 'sheets' and video conferencing for Training sessions.


Digital Skills

  • Creating, saving and editing  Google documents  * similar to MS Word
  • Accessing and searching the internet
  • Downloading and saving documents from websites
  • Uploading documents through websites
  • Participating in online discussions
  • Compressing image files

English language requirements

If English is not your first language and you did not complete the last two years of secondary education in English, you are required to provide evidence of English language competency before enrolling into the course.


Copy to (C3)Call Using (C3)


Qualification Pathways-preferred pathways for candidates entering this qualification include: Certificate IV in LEADERSHIP & MANAGEMENT

Career pathways

Students who complete this course may continue with a pathway that leads to a Advanced Diploma course from the Business Services Training Package. Completion of the Diploma or Advanced Diploma may lead to direct entry into a University.

Recognition of Prior Learning

Academy of Global Business Training recognises the skills and knowledge you have gained in other courses, life experience or at work. You may be able to have your prior learning recognised and credited against a course of study. Your online program will provide you with information on assessing your own skills against the qualification.

For further information call or email

Phone: 02 8324 1481

Phone: 1300 132 628 
Email: Study@GlobalBusinessTrainer.edu.au 



Copy to (C3)Call Using (C3)

Payment Options


Step 1: Essential Pre-Enrolment Discussion

Before Payment is taken, one of our Engagement Officers will have a Pre-Enrolment Discussion with you to ensure course suitability.  By clicking the Enquire Now Button and completing the form will allow us to contact you to facilitate your application


Step 2: Application form

We are required by law to collect personal data and your Unique Student Identifier.  Please ensure you visit www.usi.gov.au or provide sufficient identification for Global Business to obtain this on your behalf.


Step 3:  Payment for  the BSB50420- DIPLOMA of LEADERSHIP and MANAGEMENT is $9,900 paid in $1500 equal



  • First payment of $1500 must be paid at registration
  • Scheduled payments will be $1500 in 15 day intervals


How to register

For registration, enrolment details and course enquiries Contact us and get the ball rolling!

Phone: 02 8324 1481

Phone: 1300 132 628 
Email: Study@GlobalBusinessTrainer.edu.au 

Terms and conditions

Upon Registration and payment of initial deposit you are enrolled in the course.

You will receive login in details at your first payment. Cancellations advised in writing within five days are eligible for a full refund minus a $25 transaction fee. This is the cooling off or grace period. Any cancellations made within day six 6 and day ten 10 will receive a full refund except an 25% administrative fee. If a course is cancelled you are entitled to a full refund.

Every effort was made to ensure this information was accurate as at September 2022. Changes may have taken place since that time. Contact the Academy of Global Business Training to confirm course details.


Copy to (C3)Call Using (C3)